Tickets-FS09-ProcessFlow
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Data Points to track
- Adult Attendee #1 Legal Name
- Adult Attendee #2 Legal Name
- Kid ticket count
- Child ticket count
- Art Garden Donation
- Delivery Method
- SubTotal ticket request
- ThemeCamp camping (Name of ThemeCamp)
- Volunteering Interest
- Mail-To Name/Address
-- Ticket Processor / Ticket Lead Fields --
- Amount received
- Request Note
- Ticket Number Note
- Created/Updated by and previous value logging
- Ticket number assignments
Attendee Flow/UseCase
- Audience:
- Anonymous and Authenicated Users
- Landing:
- Menu (pointer to direct url)
- Direct url (www.burningflipside.com\tickets)
- Description:
- User is display content about major ticket dates
- registration dates
- mail-in dates (mail-in po box)
- mail opening dates
- austin pickup date
- mail-out dates
- ticket email address
- User is display content about major ticket dates
- Flow:
- Display next button (display after 12/17/08)
- Authenicated Users are displayed the request / status page
- Anonymous Uses are sent to the Create Account page then redirected to the Request / Status Page
- Display next button (display after 12/17/08)
Request / Status Page
- Overview:
- This page has fallthru logic
- Does not have Open Registration
- After midnight of 01/27/09
- Present "Sorry" page
- Between 12/17/08 and midnight 01/27/09
- Collect Input Fields
- Present Save Button (save data and return to this fall thru logic)
- After midnight of 01/27/09
- Has Open Registration
- Display Current Input Values and Process Status
- Before midnight 02/27/09
- Allow full editing of input fields (Adult name #1,#2,Kid,Child counts,mail preference, mailing address)
- All changes emails a new mail-in form
- After midnight 02/27/09 and before midnight 03/01/09
- Allow changes to mail preference and mailing address
- After midnight 03/01/09
- Transfer ticket Process???
- Present ticketing email address
- Does not have Open Registration
- This page has fallthru logic
Ticket Processor Flow/UseCase
- Audience:
- Users assigned the "Ticket Processor Role"
- URL:
- www.burningflipside.com/tickets_processor
- Flow:
- Not in roll:
- present "Sorry" Page
- User In role:
- Present Search fields
- Request ID,Name (wildcard search)
- Submit button
- Search Results:
- Input field edit
- Request Fields
- Amount Received
- Save button (save and redirect to search fields)
- Input field edit
- Present Search fields
- Not in roll:
Ticket Lead Flow/UseCase
- Audience:
- Users assigned the "Ticket Lead Role" and the LLC role
- URL:
- www.burningflipside.com/tickets_lead
- Flow:
- Not in roll:
- present "Sorry" Page
- User In role:
- Present buttons to navigate to
- ability to add, modify, and remove ticket requests (critical attendees and low sales features)
- ability to pre/re-assign ticket numbers
- ability to mass assign ticket numbers
- ability to void/reissue ticket numbers
- tickets_processor page
- bulk add/remove users from "Ticket Processor Role"
- generate excel spreadsheet of attendees and mail to current user
- Present buttons to navigate to
- Not in roll:
